Terms of service

Last Updated: June 20, 2026

Welcome to Conscious Consumer, operated by NB Conscious Consumer Private Limited ("Conscious Consumer", "we", "our" or "us").

By accessing, browsing or using our website, or by placing an order through our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.

These Terms apply to all visitors, customers, merchants and other users of the website.

 

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or the age of majority under applicable law.
  • The information provided by you is accurate and complete.
  • You will use this website only for lawful purposes.

 

2. Use of Our Website

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Violate any applicable laws or regulations.
  • Upload malicious software, viruses or harmful code.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Use our content, trademarks or intellectual property without written permission.

We reserve the right to suspend or terminate access for any misuse of our website.

 

3. Products & Services

We strive to ensure that all product descriptions, specifications, pricing and images are accurate. However:

  • Product images are for illustrative purposes only.
  • Colours may vary depending on your device display.
  • Natural products may exhibit slight variations in colour, aroma, texture, size or appearance.
  • Product availability is subject to stock.

We reserve the right to discontinue, modify or limit any product at any time without prior notice.

 

4. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

An order is considered accepted only after it has been confirmed and dispatched by Conscious Consumer.

We reserve the right to refuse, limit or cancel any order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment verification issues
  • Duplicate orders
  • Violation of these Terms

If payment has already been received for a cancelled order, the applicable refund will be processed.

 

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices, offers and promotions may change without prior notice.

Despite our best efforts, occasional pricing or typographical errors may occur. We reserve the right to correct such errors and cancel affected orders before dispatch.

 

6. Payments

Payments may be made through approved payment methods available on our website.

All online payments are processed securely by trusted third-party payment providers.

Conscious Consumer does not store your complete debit or credit card details.

 

7. Shipping, Returns & Refunds

Shipping, cancellations, returns and refunds are governed by our separate:

  • Shipping Policy
  • Cancellation, Return & Refund Policy
  • Privacy Policy

By placing an order, you agree to these policies.

 

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Product packaging
  • Designs
  • Graphics
  • Images
  • Videos
  • Text
  • Icons
  • Documents

are the exclusive property of NB Conscious Consumer Private Limited and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed or used without our prior written permission.

 

9. User Content & Feedback

If you voluntarily submit:

  • Reviews
  • Suggestions
  • Ideas
  • Feedback
  • Testimonials

you grant Conscious Consumer a non-exclusive, royalty-free right to use, reproduce, publish, edit and display such content for business and marketing purposes.

You confirm that your submissions do not violate the rights of any third party.

 

10. Health & Product Information

Our products are intended for everyday household and personal use.

Information provided on this website is for general informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure or prevent any disease unless specifically stated and permitted under applicable law.

Customers with allergies, sensitivities or medical conditions should carefully review ingredient information and consult an appropriate healthcare professional before use where necessary.

 

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices or terms of use.

Your interactions with third-party websites are governed by their respective policies.

 

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

 

13. Limitation of Liability

To the fullest extent permitted by applicable law, Conscious Consumer, its directors, employees, affiliates, suppliers, contractors and service providers shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, services or products.

Our total liability shall not exceed the amount paid by you for the relevant order giving rise to the claim.

 

14. Indemnity

You agree to indemnify and hold harmless Conscious Consumer, its directors, employees, affiliates and partners against any claims, liabilities, damages, losses or expenses arising from your misuse of the website or breach of these Terms.

 

15. Force Majeure

Conscious Consumer shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, transportation disruptions, internet failures or acts of God.

 

16. Termination

We reserve the right to suspend or terminate your access to our website or services at any time without prior notice if we believe you have violated these Terms or applicable laws.

 

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated Terms.

 

18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

 

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy and Cancellation, Return & Refund Policy, constitute the entire agreement between you and Conscious Consumer regarding your use of our website and services.

 

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us: (details stated at the bottom of the page)