Shipping policy
Last Updated: June 20, 2026
At Conscious Consumer, we are committed to delivering your order safely, efficiently and responsibly. Every order is carefully packed to protect your products while minimizing unnecessary packaging waste.
Order Processing
Orders are typically processed within 1–2 business days after your order is confirmed. Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email and/or SMS with your tracking details.
Estimated Delivery Timelines
|
Location |
Estimated Delivery Time |
|
Metro Cities |
2–4 Business Days |
|
Tier 2 & Tier 3 Cities |
3–6 Business Days |
|
Remote & Rural Locations |
5–8 Business Days |
These timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, high order volumes or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on your order value.
|
Order Value |
Shipping Charges |
|
₹0 – ₹299 |
₹99 |
|
₹300 – ₹599 |
₹89 |
|
₹600 – ₹999 |
₹79 |
|
₹1,000 – ₹1,249 |
FREE |
|
₹1,250 – ₹1,499 |
FREE Shipping + 2.5% Discount |
|
₹1,500 & Above |
FREE Shipping + 5% Discount |
From time to time, Conscious Consumer may offer free shipping or promotional shipping offers at its sole discretion.
Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation
- Tracking Number
- Tracking Link
You can monitor your shipment anytime using the tracking link provided.
Delivery Partners
To ensure reliable nationwide delivery, we work with trusted logistics partners, including:
- Delhivery
- Blue Dart
- DTDC
- Ekart
Depending on your location, we may use other reputed courier partners to ensure timely delivery.
Delivery Delays
While we make every effort to deliver your order within the estimated timeline, delays may occasionally occur due to:
- High order volumes
- Extreme weather conditions
- Public holidays
- Transport disruptions
- Natural disasters
- Operational delays by courier partners
If your order is delayed beyond the expected delivery period, please contact our Customer Care team and we will be happy to assist you.
Shipping Address
Please ensure that your shipping address, PIN code and contact details are complete and accurate while placing your order.
Conscious Consumer shall not be responsible for delays, failed deliveries or additional shipping charges arising from incorrect or incomplete information provided by the customer.
Serviceability
Deliveries are subject to courier partner serviceability. If your delivery location is found to be non-serviceable after placing your order, we will inform you promptly and issue a full refund.
Failed Delivery Attempts
Our courier partners generally make 2–3 delivery attempts.
If delivery cannot be completed due to customer unavailability, refusal to accept delivery or an incorrect address, the shipment may be returned to us.
In such cases, additional shipping charges may apply for re-dispatch of the order.
Partial Shipments
In certain situations, your order may be shipped in multiple packages to ensure faster delivery or due to product availability. There will be no additional shipping charges for partial shipments initiated by us.
Out of Stock Products
In the unlikely event that a product becomes unavailable after your order has been placed, we will notify you promptly. You may choose a replacement product (where available) or receive a full refund for the unavailable item.
Proof of Delivery
An order will be considered successfully delivered once it has been delivered to the shipping address provided and acknowledged through delivery confirmation, OTP or signature, wherever applicable.
If you receive a damaged, leaking, defective or incorrect product, please notify us within 48 hours of delivery with photographs of the package and product.
Contact Us
If you have any questions regarding shipping or your order, please contact us at : (details stated at the bottom of the page)