Shipping policy

Shipping Policy

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Thank you for shopping with Conscious Consumer. We aim to deliver your sustainable products quickly, safely, and responsibly.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

2. Shipping Time

Estimated delivery timelines:

Location Delivery Time
Metro Cities 2–4 business days
Tier 2 & Tier 3 Cities 3–6 business days
Remote Locations 5–8 business days

Delivery timelines may vary due to logistics delays, weather conditions, or high order volumes.

3. Shipping Charges

Shipping charges are calculated at checkout.

We may offer:

  • Free shipping on orders above ₹499 / ₹999

  • Standard shipping charges for smaller orders

Promotional shipping offers may change during campaigns.

4. Order Tracking

Once your order ships, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link

You can track your order anytime using the link provided.

5. Delivery Partners

We work with trusted logistics partners such as:

  • Delhivery

  • Blue Dart

  • Ekart

  • DTDC

to ensure reliable delivery across India.

6. Delays

Occasionally deliveries may be delayed due to:

  • High demand

  • Courier disruptions

  • Natural events

  • Public holidays

If your order is delayed beyond the expected timeframe, please contact our support team.

7. Incorrect Address

Please ensure that your shipping address is accurate.

We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided during checkout.

8. Failed Delivery Attempts

Courier partners usually attempt delivery 2–3 times.
If delivery fails due to unavailability, the package may be returned to us.

In such cases, re-shipping charges may apply.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@consciousconsumer.in
Customer Support Hours: Monday – Saturday, 10 AM – 6 PM IST

10. Sustainability Commitment

As part of our commitment to sustainability:

  • We use minimal packaging

  • We prefer recyclable materials

  • We optimize shipping to reduce carbon impact